We used to process customer requests manually with the help of Excel and were looking for aт automation tool. Quite by chance, we discovered JinneeBot which fully met our requirements. Well-trained AI algorithm understands more than 250 intentions and works perfectly almost without our participation. It helped us to reduce workload by a half and also optimize business processes.

We used to communicate with clients via email but the business scaled up and we realized that clients had to wait for a response for ages. JinneeBot promised to process requests much faster than operators and in general seemed to be an appropriate solution for our case. And yes! We saw satisfied clients and cost reduction for customer service (around 25%) already in the first week of integration.

It was pretty crucial for us to find the solution which doesn't require participation of AI specialists or programmers. The system is very intuitive, it was trained on more than 1000 typical clients' questions and understands around 250 intentions so there were no troubles with integration. The team of JinneeBot is very flexible in dealing with our questions and helps to adjust the system to our requirements. Thanks for that :)

It's frankly amazing that JinneeBot perfectly understands the context of the situation and almost all of the customers' intentions. Moreover, the chatbot is learning by itself on the real conversations so chances of misunderstandings are reducing to zero. The quality of service is getting better and we've already managed to increase the revenue by around 30% due to quick responses. It was definitely a worthwhile investment!

Communication with customers via different channels took us an overwhelming amount of resources and the company obviously needed to do something about it. JinneeBot is a ready-made solution which helps to provide around-the-clock and surprisingly good service. The bot preparation and training is included in the cost which is actually below the market price.